Terms of Service

Last updated: 28 September 2026

These terms apply when you use HIIT Count at hiitcount.com and its installable app ("HIIT Count", "the service"). HIIT Count is operated by Generic Ventures - e-Commerce, Digital Products & Services, LDA (NIPC 517877538), Braga, Portugal ("we", "us"). By using HIIT Count you agree to these terms. If you don't agree, please don't use the service.

1. Health and safety

HIIT Count is a fitness timer, not medical advice. High-intensity interval training is demanding exercise. The workouts, suggested speeds, inclines, efforts, training plans, stretches and coach cues are general guidance for healthy adults, not advice tailored to you.

• Check with a doctor before starting, especially if you are new to exercise, pregnant, over 40 and not used to vigorous activity, or have a heart, lung, joint or other medical condition, or take medication that affects your heart rate or blood pressure.
• Stop immediately and seek medical help if you feel chest pain or pressure, severe breathlessness, dizziness, faintness, palpitations or any unusual pain.
• Work at a level that is right for you. Suggested speeds and efforts are starting points; slow down, rest longer or stop whenever you need to.
• Use a treadmill safely: follow its manufacturer's instructions, use the safety key or clip, start slowly and hold the rails when changing speed or incline. Don't handle your phone at speed.
• Outdoors, stay aware of traffic, other people, the ground and the weather. Keep the volume at a level where you can hear your surroundings.
• Warm up before hard efforts and cool down afterwards. Stretch gently; stretching should never hurt.

HIIT Count does not diagnose, treat, monitor or prevent any disease or medical condition. You take part in any exercise at your own risk, subject to section 9.

2. Who can use HIIT Count

You must be at least 16 years old to use HIIT Count, or the age of digital consent where you live if that is higher, unless a parent or guardian agrees to these terms for you and supervises your use.

3. Your account

You can use the timer without an account. If you create one, you sign in with a link sent to your email address. Keep access to your email secure: anyone who can read it can sign in as you. You are responsible for what happens under your account. Tell us at [email protected] if you think someone else has used it.

4. Free and Premium features

The core timer, all workout types, treadmill and outdoor modes, the standard coach and badges are free. HIIT Count Premium adds extra features such as training plans, guided stretches, additional coaches, scenes and outfits, saved workouts and detailed statistics. The features included in each may change over time; we will not remove a core Premium feature from a subscription you have already paid for without offering a pro-rata refund.

5. Premium subscriptions

• Plans and prices. Premium is sold as a monthly or yearly subscription. The price, currency and any taxes are shown before you pay. Prices vary by country to reflect local purchasing power; the price for your country is set by where you are when you subscribe.
• Free trial. Where a free trial is offered, you will not be charged until it ends. If you don't cancel before the end of the trial, your subscription starts and you are charged automatically.
• Automatic renewal. Subscriptions renew automatically at the end of each period and you are charged the then-current price for your plan until you cancel. We will tell you in advance of any price increase, and it will only apply from your next renewal.
• Cancelling. You can cancel at any time on the Premium page (under Your subscription). Premium stays active until the end of the period you have paid for, and you won't be charged again.
• Payments are processed by Stripe. We never see or store your full card details.
• Refunds are covered by our Refund Policy.

6. Acceptable use

Please don't:

• break the law or anyone else's rights while using HIIT Count;
• try to access other people's accounts or data, or our systems beyond what the service offers;
• overload, disrupt, scrape or reverse-engineer the service, or use automated means to access it;
• resell or redistribute the service or its content, including the coach audio and music;
• misrepresent your location to obtain a lower regional price.

We may suspend or close accounts that break these rules.

7. Our content

The app, its design, text, workouts, coach lines and recordings, 3D characters and scenes are owned by us or our licensors and are protected by intellectual-property laws. We give you a personal, non-exclusive, non-transferable licence to use them through HIIT Count for your own training. Some material is used under open licences; see the credits.

8. Availability and changes

We work to keep HIIT Count running and accurate, but it is provided "as is" and may sometimes be unavailable, change or contain errors. We may change, add or remove features. If we stop offering Premium, we will refund the unused part of any subscription period you have paid for.

9. Our liability

Nothing in these terms limits liability that cannot legally be limited, including for death or personal injury caused by our negligence, for fraud, or your rights as a consumer under the law where you live.

Subject to that, we are not liable for injury, illness or loss arising from exercise you choose to do, from ignoring the guidance in section 1, or from equipment (such as treadmills, phones or headphones) that we don't supply. We are not liable for losses that were not reasonably foreseeable, or for business losses. Our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.

10. Ending your use

You can stop using HIIT Count at any time and ask us to delete your account (see the Privacy Policy). Deleting your account does not cancel a subscription by itself: cancel it first from the Premium page.

11. Changes to these terms

We may update these terms from time to time. We will post the new version here with a new date and, for significant changes, tell signed-in users by email or in the app before they apply. If you keep using HIIT Count after changes take effect, the new terms apply.

12. Law and disputes

These terms are governed by the law of Portugal. If you are a consumer, you also keep the protection of the mandatory laws of the country where you live and can bring claims in your local courts. Please contact us first so we can try to resolve any problem.

13. Contact

Questions about these terms: [email protected].